Final blogpost #4

Definition of KBS

knowledge-based system is a program for extending and/or querying a knowledge base.as a computer system that is programmed to imitate human problem-solving by means of artificial intelligence and reference to a database of knowledge on a particular subject.

Focuses on systems that use knowledge-based techniques to support human decision-making, learning and action. Such systems are capable of cooperating with human users and so the quality of support given and the manner of its presentation are important issues.

Distinguish KBS from MIS

Knowledge-based system Computer program that uses an encoding of human knowledge to help solve problems. It was discovered during research into artificial intelligence that adding heuristics (rules of thumb) enabled programs to tackle problems that were otherwise difficult to solve by the usual techniques of computer science.

Management Information Systems (MIS) is the term given to the discipline focused on the integration of computer systems with the aims and objectives on an organization.

Illustrate (give example) how can KBS can improve company's competitve advantages and organizational performance

With increased market pressures now imposed on companies there is a greater requirement for information and knowledge to be considered as fundamental resources; the need to rapidly provide high quality products of high performance and reliability is forcing companies to change the way in which they manage them.

Example

KbLance.com is a web based php knowledge base software that will allow you to create and manage an FAQ list and database of information. Our faq software is very scalable and can be used to manage tens of thousands of articles.

Reference

linkinghub.elsevier.
comwikipedia.org